A grassroots, multiservice community agency that provides a broad range of free or low-cost social services and programs for children, youth, adults, seniors, and families across Vancouver. This non-profit organization works in partnership with residents, community agencies, businesses, government and non-government organizations to respond to community needs. They are known for helping to create a thriving community where everyone is valued and for cultivating opportunities to build a socially just, resilient and connected community.

As the Director of Operations, you will play a key role in establishing policies and procedures across the organization. Reporting to the Executive Director, you will help establish standard operating procedures for facilities, including preventative maintenance schedules, leases and emergency protocols. You will be responsible for coordinating with Human Resources for establishing day to day procedures for staff including reporting structures and approvals, as well as optimizing SharePoint to ensure access is granted or revoked to those applicable. You will ensure business continuity by assessing risk and ensuring the organization is set up to best support the community. You will liaise with various stakeholders and champion compliance for grants and accreditation.

The ideal candidate is comfortable being uncomfortable and wearing various hats. You will need to have strong project management and organizational skills as a clear focus for this role will be coordinating and organizing policies and procedures. You will be comfortable with change management and creating employee buy-in, as well as able to communicate with various levels of stakeholders. You should be familiar with facilities management, including leasing, preventative maintenance, and emergency protocols. As well, a background in budgeting and building condition assessments would be helpful. The ideal candidate has over 5 years of management experience with a background in non-profit organizations. If you have experience completing grant or accreditation documents, a PMP certification or experience with labour relations, it would be considered a strong asset.

In exchange for your hard work and commitment, the successful candidate will be compensated on a 35-hour work week with:

Apply through LinkedIn or email your CV to rachel.colosie@hays.com

All correspondence kept in strictest confidence.