Service Manager - Elkford

Service Manager, Elkford

Your new company
SMS Equipment operates at the leading edge of innovation and offers advanced technologies that keep job sites running safely, efficiently and productively - even in extreme conditions. As one of the largest Komatsu dealers in the world they believe their continued growth is a result of their highly skilled and engaged employees who deliver excellence in the workplace. They were proud to be recognized with the Associated Equipment Distributors Technician of the Year Award for Canada, 2019.

SMS Equipment serve the construction, forestry, mining & utilities sectors, and are committed to safety as their number one priority.

Due to growth they are seeking a Service Manager to join their growing yet established team. As an advocate of lifetime career growth, you will receive training and opportunities for promotion within as you grow.

Your new role
Your team will become like family and you’ll be working alongside many people who have enjoyed multiyear employment with SMS.
Job Duties
Reporting to the Operations Manager, you will be responsible for planning, organizing and directing the service operations of Welding, Field Sales Support and Mechanical Services. You will be responsible for driving results by developing and managing short and long term planning strategies, processes, and events that foster a positive experience for internal and external customers. Collaborating with the Ops Manager & Branch Manager, you will be creating, monitoring and implementing scheduling planning to maximize productivity.

You will providing guidance and support to the Operations Manager, Supervisors, HR, Administrators and the Safety team. As the Service Manager, you will be a seasoned product specialist with technical knowledge on complex Mining, Construction, Forestry and Utility products.

About the Location
Elkford is located in the Eastern portion of BC, about 4 hours from Calgary and is near Cranbrook, Sparwood, and Fernie. It is mountainous and has a large variety of outdoors living associated with it. The economy is largely driven by mining, and coal mining specifically.

What you'll need to succeed
As the Service Manager, you will have 5-7 years’ mechanical and supervisory experience. You will be a vital part of the team, upholding the standards of the company with strong knowledge of electrical, welding and mechanical repairs. You will be able to enforce compliance regulations to meet safety standards, able to oversee work projects and allocate work in a manner that best utilises the available manpower and able to develop, plan and implement short/long-term goals.

As a Service Manager, you will be have effective interpersonal skills and are able to communicate effectively with a wide variety of individuals and groups. You will we be able to analyze and interpret financial data & prepare financial reports, statements and/or projects as well as analyze budgetary expenditures.

Our successful candidate is intrinsically motivated and committed to making safe choices, when completing all tasks. Excellent customer service and communication skills are invaluable in a dealership environment.

What you'll get in return
SMS is proud to be an equal-opportunity employer, offering competitive salary + bonuses, comprehensive benefits, company vehicle, learning opportunities, apprenticeship programs, company matched RRSP and more! Perks include discount programs, wellness program, social club and free parking.

You will benefit from personal growth and add to your skills through regular OEM training on industry leading equipment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


Job Type
Energy, Utilities & Mining
British Columbia
This position is offering a competitive salary with bonuses and benefits.

Talk to a consultant

Talk to Chantelle Sharan, the specialist consultant managing this position, located in Toronto (FR)
8 King Street East, 20th Floor

Telephone: 416 203 6473

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