Service Advisor (Regina ,SK)

Amazing opportunity for a Service Advisor

Your new company
Inland Truck & Equipment is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1400 employees across 35 branches in North America, Inland offers exciting employment opportunities that can help you drive your future! If you are looking for an opportunity to become a part of a dynamic team of professionals, we invite you to apply today. We offer competitive wages and generous compensation packages including medical and dental!

Your new role
The Service Advisor/Warranty Administrator will be responsible for selling and scheduling needed service work in the service department. Further responsibilities include processing warranty claims

Warranty Administration Duties:
  • Interprets failure reports and composes claims reports in such a manner as will be properly understood by claims adjudicators at manufacturers’ warranty processing centers
  • Completes the various claim forms, properly codes failures and lists out materials as required by different vendors.
  • Looks after warranty parts to be returned to vendor or discarded
  • Closes warranty repair orders.
  • Keeps warranty schedules up to date.
  • Reviews credit notes and warranty statements for items to be posted to warranty schedules.
  • Maintains records for auditing purposes.
Maintains an excellent line of communication with all vendors

What you'll need to succeed
  • High school diploma or general education degree (GED) essential
  • Post-secondary diploma or trade certification preferred
  • Three years related experience and/or training
  • Strong customer service skills, ability to listen to customer concerns and solve issues
  • Strong interpersonal skills, team player, helpful and cheerful with sales personnel
  • Basic computer skills, including spreadsheets and keyboarding
  • Good mechanical aptitude and great organizational skills
  • Works well with large volume and fast-paced work environment.
  • Accountability and dependability with strong time management
  • Must be able to lift a minimum of 25 kgs or 50 lbs on occasion.
  • Must be able to walk around shop floor/parts department and sit/stand at service counter.
  • Functions well with large volume and fast-paced work environment.
  • Ability to proactively problem-solve and think logically
  • Good verbal and strong written communication skills
  • Detail-oriented
Must be able to lift a minimum of 25 kgs or 50 lbs on occasion

What you'll get in return
Our employees receive a generous benefits package including:
  • Extended Medical (including Vision)
  • Dental
  • Prescription benefits
  • RRSP with employer matching program
  • Long Term and Short Term Disability
  • Life Insurance and Accidental Death and Dismemberment Insurance
  • Paid Time Off
  • On-going training opportunities


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1102309

Summary

Job Type
Permanent
Industry
Supply Chain & Logistics
Location
Regina
Specialism
Logistics
Pay
Competitive Salary Package
Ref:
1102309

Talk to a consultant

Talk to Reena Dadial, the specialist consultant managing this position, located in Vancouver (EN)
Suite 2150,, 1050 West Pender Street,

Telephone: 6046481729

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