Service Advisor (Cranbrook,BC)

Amazing opportunity for a Service Advisor in Cranbrook,BC !

Your new company
Inland Truck & Equipment is an industry-leader in the heavy-duty truck & equipment sales, service and parts marketplace. As a rapidly growing company with over 1500 employees across 30+ dealerships in North America, we offer exciting employment opportunities that can help you drive your future.

Your new role
The Truck & Transport Technician will be responsible for repairing and maintaining diesel engine industrial trucks according to dealership and factory specifications.
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Analyzes customers’ truck performance complaints, diagnoses cause of any malfunctions, and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor/shop foreman or lead hand, immediately, if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles when required.
  • Participates in manufacturer sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Reports common machinery and tool defects or malfunctions to supervisor.
  • Ensures that the customers’ vehicles are kept clean. Notifies service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean after each repair. Returns all common tools that were used in the repair to their designated storage place.
  • Maintains and is accountable for all dealership-owned tools, manuals, and computer diagnostic equipment. Returns them to the proper place and in the same condition as when they were received.
  • Understands, keeps abreast of, and complies with federal, provincial/state and local regulations, such as hazardous waste disposal, occupational health & safety regulations, etc.
  • Operates all tools and equipment in a safe manner.
  • Keeps up-to-date with WHMIS training.
  • Becomes familiar with and complies with the company’s Health & Safety Manual. Reports any unsafe practices to a supervisor or manager.
  • Other duties may be assigned


What you'll need to succeed
  • Qualification as a Licensed Truck & Transport Technician essential
  • Five years related experience and/or training; or equivalent combination of education and experience
  • Computer skills and experience preferred
  • Supervisory skills and experience preferred.
  • Valid Driver’s Licence: Class 3 with Airbrake Endorsement or Class 1 (to test drive truck & trailer)
  • Commercial Vehicle Inspection (CVIP) Certification
  • Ability to communicate effectively, both verbally and in writing
  • Strong business ethics with a professional approach at all times
  • Strong organizational skills
  • Detail-oriented
  • Good multi-tasking ability
  • Strong interpersonal skills
  • Functions well with large volume and fast-paced work environment.
  • Accountability and dependability
  • Time management
  • Must be able to lift a minimum of 50 pounds, must be able to walk around shop floor and exterior yard area (long periods standing / walking), requires mobility to easily access and egress trucks and equipment.


What you'll get in return

  • Competitive wages
  • Extended Medical (including Vision)
  • Dental
  • Prescription benefits
  • RRSP with employer matching program
  • Long Term and Short Term Disability
  • Life Insurance and Accidental Death and Dismemberment
  • Insurance
  • Paid Time Off
  • On-going training opportunities


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1103176

Summary

Job Type
Permanent
Industry
Supply Chain & Logistics
Location
Cranbrook
Specialism
Forestry
Pay
Competitive Salary Package
Ref:
1103176

Talk to a consultant

Talk to Reena Dadial, the specialist consultant managing this position, located in Vancouver (EN)
Suite 2150,, 1050 West Pender Street,

Telephone: 6046481729

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