Operations Specialist

Great opportunity to work with one of the leading banking industry!
Your New Company A leading bank, with multiple offices across Canada and throughout the world are looking to hire an Operations Specialist. They have an excellent reputation within their sector and are known as a market leader.
Your new role
  • Preparation and review of MI Reporting for distribution to the appropriate level of management (especially Investigation statistics)
  • Intraday monitoring of trade flow interfaces taking appropriate actions to resolve any issues in a timely manner
  • Other duties as assigned
  • Prioritizes Tasks, analyzes and resolves all day-to day issues with assistance of the Manager when required
  • Demonstrates the ability to analyze and resolve processing exceptions so to mitigate / eliminate risk to the Bank, with a further ability to recommend process improvements
  • Acts as a key contact point for i) clients, the Front Office and business partners (especially the Offshore Centers, which includes the Reconciliations and Investigations Teams) as it relates to client facing tasks, interactions (e.g. broker invoices, mark-to-market reporting, etc.) and ii) other support units, as it relates to investigations (e.g. Finance, Reconciliations, etc.)
  • The position has responsibility for decisions impacting activities of the assigned unit, including determining priorities, particularly in responding to unforeseen problems impacting unit activities Decisions beyond assigned authority are referred to Management for approval
  • Review processes for effectiveness, ensuring quality service provision; recommend and assist in managing implementation of efficiency and productivity improvements as required, while not compromising service quality
  • This role must work within the regulatory framework of the Treasury markets supported and work within the parameters and controls set forth by Management, FIM and other relevant procedure manuals.
  • The job holder has the authority to make decisions for their assigned tasks/accountabilities with approval at the direct manager’s discretion that affects the reporting process and provide/implement suggestions that will enhance the process
  • Ensure compliance, operational risk controls in accordance with company or regulatory standards and policies; and optimize relations with regulators by addressing any issues
  • Promote an environment that supports diversity and reflects the company brand
  • Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators

What You'll Need to succeed:
  • Attention to Detail
  • MS Excel
  • Ability to follow process
  • Prior experience in a Financial Institution
  • 1-2 years’ experience in a GB&M Operations area, with a good understanding of the overall flows extensive background and interest in Reconciliations / Investigations
  • A conceptual understanding of operational controls, the ability to identify control gaps, and a willingness to adopt and appreciate company’s control policies and guidelines
  • Knowledge of such products / services as: OTC Derivatives (e.g. Interest Rate Swaps, Currency Options, Futures), FX, and Money Market Trading/Settlement/Custody, Fixed Income Securities Settlement/Custody is highly desirable
  • Ability to engage / motivate peers to aid in resolution of exceptions / suspense items
  • Ability to manage internal and external customer service issues, as require
  • Flexibility in working hours as necessary
  • Working knowledge of industry / regulatory audit requirements, demonstrating control-centric behavioral traits
  • Excellent organizational and communication skills (both oral and written)
  • Familiarity with software programs such as Microsoft Office including a good understanding of Excel
  • Responsible for analysis of exceptions so to gauge trending, thus allowing opportunities for Management to assess possible improvements within the processing units

What you will get in return
The client is offering 6 months engagement with a competitive pay rate. #1101686


Job Type
Banking & Financial Services
Banking and Financial Services
27-30 per hour

Talk to a consultant

Talk to Mankirat Kaur, the specialist consultant managing this position, located in Vancouver (EN)
Suite 2150,, 1050 West Pender Street,

Telephone: 6046481721

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